Strategy Bites

The Accountability Bridge

In this situation, you need to hold a senior leader accountable for inappropriate behavior while avoiding defensiveness or denial. This approach balances the need for personal responsibility with a forward-looking mindset. You’ll focus on how their actions failed to align with the standards expected of leadership and how to bridge the gap between current and desired behavior. By keeping the conversation constructive and linking it to their role as a leader, you can encourage ownership of their actions while reducing feelings of being targeted.
Level of difficulty

Intermediate

Est. time required

45-60 minutes

Series

Leading Others

Audience

Everyone