Strategy Bites

Email Escalator: A Scoring System to Prioritize Responses and Drive Action

When coworkers frequently delay responses to important requests, it can cause workflow disruptions, compliance issues, or missed deadlines. The “Structural Accountability System with Scoring” integrates a formal scoring method into your email communication, signaling urgency levels and consequences for non-response. By including a “seriousness score” in the subject line, using read receipts, and clearly communicating accountability, you can reinforce the need for timely engagement. This structured approach reduces misunderstandings about urgency and helps ensure that crucial issues are resolved proactively.
Level of difficulty

Advanced

Est. time required

2-3 hours

Series

Leading Others

Audience

Everyone