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Case Study

Mobilizing Asian and Pacific American Leaders


Asian Pacific American Institute for Congressional Studies (APAICS).




Organizational Development


How can we encourage greater civic engagement by the Asian and Pacific American community?

This question occupied a central role in a board retreat we were hired to facilitate by the Asian Pacific American Institute for Congressional Studies (APAICS).


Held in San Francisco, the retreat brought together the entire leadership of the organization, including the board which was comprised of senior executives from corporate America, members of Congress, and community activists. We facilitated a strategic conversation around the organization’s social and political ecosystem, focusing on a number of key issues that drive the APAICS’ brand. We were able to help the leadership identify a path forward, prioritizing among competing activities and setting a clear timeline for collective action.


Through our work with this client, we demonstrated a number of our core business capabilities. The research and consulting engagement included: (1) data collection and data analysis; (2) in-depth interviews with staff; (3) facilitated planning sessions with senior staff; (4) tools to assist the senior leaders with program development; (5) an organizational assessment in key functional and program areas; (6) and a written strategic plan (7) with communications recommendations on how it should be presented and framed to the board, staff, customers, and other stakeholders.