Strategy Bites
Transparency in Action
Apologizing once isn’t always enough; you need to create an environment where information flows openly and consistently to ease fears. This approach ensures your team knows exactly what’s happening and what’s being done to rectify a setback. By keeping everyone updated regularly and involving them in the problem-solving process, you not only manage team anxiety but also empower them to feel part of the solution.
Level of difficulty
Intermediate
Est. time required
45 minutes
Series
Leading Others
Audience