The Calm Reflection

You are dealing with an employee who acted in a way that doesn’t align with the organization's values. This scenario requires you to address their actions without triggering defensiveness. The goal here is to create a calm space where the employee can reflect on their behavior and understand its impact on others. By using non-confrontational language and open-ended questions, you’ll guide the person to take responsibility in a way that feels more like self-realization rather than imposed judgment.