Strategy Bites
Collaborate for Clarity
You’re unsure what’s driving the employee’s negative behavior, and it’s possible there are external factors at play. You want to show empathy, but you also need to protect yourself and your team. This tactic creates a chance for the employee to reflect on their behavior while encouraging a collaborative resolution. You’ll express that you care about their success but will not tolerate disrespect, and you’ll provide room for them to self-regulate and improve. The goal here is to establish mutual respect and understanding while addressing underlying issues.
Level of difficulty
Intermediate
Est. time required
30-40 minutes
Series
Leading Others
Audience